- Introduction to bullying: definition, types, and effects. - Understanding the bully, the victim, and bystanders. - Developing self-awareness and empathy towards others. - Practicing effective communication and conflict resolution skills. - Coping strategies to deal with bullying situations. - Reflecting on personal experiences and identifying areas for improvement.

In this section, the instructor will introduce themselves and provide an overview of the course content and learning outcomes. The instructor will emphasize the importance of understanding bullying and developing practical skills to deal with it. Learners will also have the opportunity to introduce themselves and share their expectations and goals for the module.

In this activity, learners will participate in an opening discussion to share their experiences and perspectives on bullying. The instructor will facilitate the discussion and encourage learners to actively participate and listen to each other.

In this activity, learners will explore the perspectives of the bully, the victim, and bystanders in bullying situations. They will develop empathy towards each of these perspectives and learn how to effectively communicate and resolve conflicts with each of them.

In this section, the instructor will summarize the key points and takeaways from the module. Learners will have the opportunity to ask questions and provide feedback on the module. The instructor will also provide resources and recommendations for further learning and practice. This module aims to provide learners with a comprehensive understanding of bullying and practical skills to deal with it. By incorporating a mix of online content, group discussions, and practical exercises, learners will have the opportunity to apply their knowledge and skills in a supportive and interactive environment. Additionally, the inclusion of self-reflection activities will help learners identify their strengths and weaknesses and develop a plan for continued improvement.

In this activity, learners will reflect on their personal experiences and identify areas for improvement. The instructor will provide prompts and questions to guide the reflection process. Learners will also have the opportunity to share their reflections with the group and receive feedback and support.

The principle of effective communication is to send the right message to your target audience. In order to reach this goal successfully it is really important to know very well for whom you are sending your message – what kind of person it is, where is he / she searching for information, what kind of media is most convenient for him /her, what kind of information is clear for him or her, what this person is interested in at this moment, what kind of opinions and believes he / she has and etc.

The best way for you to get to know your target message receiver is to step in his / her own shoes. It is important to use your own empathy and try to see the world through your target audience eyes. Here is a very valuable tool – Empathy map worksheet for this purpose.

Empathy maps are usually used for marketing purposes. They are intended to create a better understanding of customer needs and use this information to improve customer service or customer experience. The principle is to start with their needs in mind.

Figure 2 Empathy map: https://xplane.com/worksheets/empathy-map-worksheet/

According to the given time for participants to spend in the empathy phase two different empathy maps can be given. You could choose more detailed version of Empathy map (as it is shown in example above) or bring shorter Empathy map in order just to get the feeling of your receiver’s needs.

(Here is online link for shorter Empathy map examples and online worksheet https://online.visual-paradigm.com/fr/diagrams/templates/empathy-map/empathy-map/ )

This workshop is a good opportunity for participants to share their opinions. For this task split the group into teams of 3-4 participants and give them at least 20-30 minutes to discuss and fill in all parts of the worksheet. You can choose the way to fill it: participants can use sticky notes, write down on the sheet or use the online version. However, the sticky note option is recommended.

In this exercise it is very important for the participants to imagine an average person of their target group, who would represent receiver character traits. Ask them to create an imaginary person: name, profession, family description as real as possible. While they are filling the worksheet, ask them to remember the target group and answer the questions from its perspective. As well ask them to leave their own opinions behind while participating in this task.

After the worksheets are filled, ask participants to present their job for the rest of the group.

After all groups have presented their personas, ask the audience to discuss in a big group what was common and what was different between personas. Sharing understanding is very important for groups who seek effective communication during this learning process.

Further reading:

Valuable article for facilitator about Empathy map purpose: https://medium.com/swlh/what-is-an-empathy-map-and-why-is-it-valuable-for-your-business-14236be4fdf4

In this section, learners will learn and practice coping strategies for dealing with bullying situations. These strategies may include assertiveness training, problem-solving skills, and seeking support from trusted adults and peers. We propose set of strategies and techniques aimed at addressing and preventing bullying. Bullying is a form of aggressive behavior that is intentional, repetitive, and involves an imbalance of power between the perpetrator and victim. It can happen at school, work, online, or in any other social setting.

The strategies for dealing with bullying can be broken down into three main categories: those for victims, those for bystanders, and those for parents.

Strategies for victims include:

1. Speaking up: Encouraging victims to speak up and tell someone they trust about the bullying. This could be a teacher, counselor, parent, or friend.
2. Building self-confidence: Helping victims to build self-confidence and resilience, which can make them less vulnerable to bullying.
3. Avoiding the bully: Encouraging victims to avoid the bully, if possible, by changing their route to school or sitting with different people at lunch.
4. Seeking professional help: Encouraging victims to seek professional help if the bullying is having a significant impact on their mental health and wellbeing.

Strategies for bystanders include:

1. Speaking up: Encouraging bystanders to speak up when they witness bullying. They can do this by telling a teacher, counselor, or other authority figure.
2. Offering support: Bystanders can offer support to the victim by standing up for them, showing kindness, and being a friend.
3. Refusing to participate: Bystanders can refuse to participate in the bullying behavior and make it clear that they do not condone it.
4. Getting involved: Bystanders can get involved in anti-bullying initiatives and work to create a culture of kindness and respect in their school or community.

Strategies for parents include:

1. Listening to their child: Parents should listen to their child if they report being bullied and take their concerns seriously.
2. Taking action: Parents should work with the school to address the bullying and ensure that their child feels safe.
3. Teaching resilience: Parents can teach their child resilience by encouraging them to build self-confidence, problem-solve, and seek help when needed.
4. Being a role model: Parents can model kindness, empathy, and respect in their own behavior, which can help to prevent bullying.